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Real places, checked

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Browse the live directory, try Stumble, or suggest a business. All submissions require editorial review. The reference material below describes the published standard; it is not evidence that an individual business has been checked. No public dataset export or automated check log is offered.

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The physical side of the register: how we confirm a shop or workshop exists without publishing anyone's home address, why a check on a place ages faster than one on a website, and what we never publish.

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The rule that never bends

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We never publish a residential address. Not when a home is the registered address of the business, not when it is the trading address, not when publishing it would make our verification easier, and not when the owner has published it themselves elsewhere.

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The same applies to personal mobile numbers, personal email addresses, and the names of family members or staff. This is on the Line permanently, and it is the constraint that shapes everything else in this section.

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How a physical business is verified

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How we verify a physical business without publishing anyone's home address sets out the whole procedure, including the cases where the honest outcome is that we decline to list at all rather than publish something we should not.

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It also distinguishes what we hold internally from what we render publicly. Those are different sets, and the difference is the point.

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Why physical checks decay faster

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A software product's details change slowly. A shop's hours change weekly, its stock changes daily, and whether it is open right now is not something any register can tell you.

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Checked on a date, not checked forever

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Which attributes decay fastest — hours, then stock, then location, then existence — and what our staleness threshold means for shops specifically. Read it.

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Seasonal closures and the 'is it open' problem

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Four kinds of closed, and why a dated check cannot tell them apart. An unsolved limitation, described rather than papered over. Read it.

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Why your maps listing and your website disagree

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Two sources of truth and one customer outside a locked door. Which one people believe, and a fifteen-minute audit. Read it.

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Opening hours are a promise

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How to state hours so they stay true, and the smaller promises worth making instead. Read it.

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If you are about to travel to somewhere you found here, ring first. We say that even though it undercuts the convenience of the register, because a date is not a live status and pretending otherwise would eventually strand somebody.

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For operators with no website

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A perfectly legitimate choice, and a shop with no website treats it as one. It sets out the genuine minimum for being findable and checkable, gives alternative homes for each essential, and is honest about the single real disadvantage — that you control none of it.

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It does not try to argue you into building a website. The premise of the piece is that you will not.

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Closure, and the care it needs

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Marking a trading business as closed is the most damaging error this site can make. How we confirm a shop has closed before we say so explains the threshold — two failed checks at least fourteen days apart plus a human confirmation — and why we never state a reason unless the owner published one.

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Moved, rebranded, sold and paused are four different outcomes handled four different ways. Only one of them produces a tombstone.

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What we will not publish about you

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What we won't publish about a physical business is the full list with the harm each rule prevents, plus the removal route and the response commitment. Trading address, registered address, service address covers the three terms that catch home-run businesses out, with the jurisdiction stated on anything legal.

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Questions about physical businesses

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Can you tell me whether somewhere is open right now?

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No, and no register can. We publish the date a check ran, not a live status. For anything involving a journey, ring the business first.

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I run my business from home. Can I still be listed?

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Yes, and your address will not appear. We verify differently in that case and, where we cannot verify without publishing something we should not, we decline to list rather than publish it.

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What if I want my address shown?

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That is your decision to make about a trading premises. It is not a decision we will make for you, and we will not publish a residential address even at your request — the risk outlives the preference.

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Someone edited my listing on a mapping platform. Can you fix it?

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No, we have no access to other platforms. Why your maps listing and your website disagree covers what you can do about it and where the options run out.

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How often are physical businesses re-checked?

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More often than online-only entries, because their details decay faster. The current cadences are recorded in the field dictionary at the agent contract.

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You've marked my shop as closed and it isn't.

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The register currently holds no entries, so no shop has been marked closed. Where a tombstone exists, the corrections procedure sets out how a mistaken closure is recorded and corrected, with the error noted rather than hidden.

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Do you visit places in person?

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Where a check requires something only a person on site can establish, that is a physical visit and the record says so. We do not describe a desk check as a visit.

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Data-protection statements in this section are attributed to named primary sources with the jurisdiction stated. Nothing here is legal advice.

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